The Chippy Barn ships to the USA and Canada. No returns. All sales final.(Canadian residents please be aware that our site will display UPS Standard shipping rates for Canada but you will also be responsible to pay for all Duty and Tax fees over and above the UPS Standard rates produced on our site. Duty and Tax fees will be accessed at the border crossing on your order well after it leaves The Chippy Barn location. The Chippy Barn has no control over what these cost may be to you the purchaser). Your order will ship from The Chippy Barn location within 2 - 5 business days after purchase. All orders In the USA we will ship either through UPS Ground or USPS . Once your order ships you will receive a tracking link sent to your email with details on when your order will be arriving to you. We take great care and pride in how we package your order so it arrives to you in perfect condition. Your order will arrive to you in branded The Chippy Barn boxes or mailers.