Frequently Asked Questions

PRODUCT QUESTIONS

"What makes Amulent Decor Paint so different from any other paint on the market?"

Amulent is the newest and most innovative way to paint furniture! Created for ease and loved for the gorgeous results it provides, Amulent is the paint that more and more furniture painters are turning to. Whether you're creating an antiqued and time-worn look or a modern and sleek look, Amulent can do it all!

Simply put, Amulent utilizes a special type of ceramic technology that allows it to outperform your expectations - with excellent flow and leveling properties, strength, durability and workability that is unmatched by any of its competition.

Using any application technique, from beginner to seasoned professional, you can easily create any look you desire! 

 

"So, it's not a chalk-style paint then?"

No, Amulent Decor Paint prides itself on being completely different - it's not chalk, it's ceramic! But why is this important? Because Amulent remains untouched by unneeded additives, so its undiluted formula provides extreme durability with exceptional coverage and smoothness - something we're already becoming know for! But want to hear from someone other than ourselves? Just search our Instagram Page for first-hand testimonials from the furniture artisans who already love Amulent! Testimonial page coming soon!

 

"Can I distress my furniture using Amulent?"

Yes, absolutely! In fact, Amulent smoothes away evenly and cleanly with minimal mess for a gorgeous and natural antiqued look!

 

"How durable is Amulent?"

Amulent is extremely durable. Paint your piece and do a scratch test and find for yourself that Amulent sets exceptionally hard - while still allowing you to easily  distress using your preferred method. However, as standard across the paint industry, Amulent requires 30 days to achieve full cure - resulting in an even harder, more durable finish.

 

"Is there anything that I need to do to the paint before starting?"

Other than giving it a good stir, nope! Just stir thoroughly making sure all materials are well blended together and then start painting! 

 

"How much prep do you suggest?"

It depends on the state of your furniture piece before you start painting, but we always suggest prepping well to ensure a long lasting finish.

Regardless of the level of prep you choose to do, Amulent is highly durable and will adhere to most all surfaces. However, you will want to scuff sand any glossy surfaces, as is typically advised.

 

"Do I need to use a topcoat?"

While you don't have to, we always suggest using either a wax for light  protection, or water-based topcoat for max protection from scratches and moisture.

The Chippy Barn offers two great sealers - our Ultra-Tough Topcoat and Specialty Wax.

 

"Is Ultra-Tough Topcoat non-yellowing?"

Yes, Ultra-Tough Topcoat is ABSOLUTELY non-yellowing! Ultra-Tough Topcoat can be used over the whitest furniture without fear of yellowing. Not today - or ever!

 

OTHER QUESTIONS

"What is the average shipping time?"

Your order will leave our location within 2-4 business days after purchase. You can expect your package within 2- 5 business days after shipment depending on your shipping region. Our items ship exclusively through UPS Ground unless you pick another shipping option at check out.

 

"What are your shipping rates?"

We love that we are able to provide excellent shipping rates to all of our customers through UPS. We also offer a super-low $6 Flat Rate shipping on all orders up to $50 before any taxes that may be applied. All orders ship exclusively through UPS Ground unless you pick another shipping option that may be available at check out. All Next Day Air, 2nd Day Air Options, and Expedited shipping will ship to you after we process your order within 2-5  business days of purchase.

 

"Do you offer returns?"

We are unable to accept returns for paint, stains, sealers and the like unless major damage has occurred during its time in transit after it leaves our location. If paint, stains, sealers or the like are severely damaged and unusable when it arrives to you, just take several pictures at different angles of the damaged items and the damaged packaging and email them to us within 24 hours so we can document the damage.

We do accept returns for hardware sold in our store. You may return the item to us within 15 days of delivery. All items must be in excellent re-sellable condition with no damage. Please repack all hardware with care to avoid damage during shipment. It will be your responsibility to pay for all shipping charges back to us. Unfortunately shipping charges cannot be refunded. 

 

Where is your brick and mortar store location?

(Inside The Dover Antique Mall)

The Chippy Barn

5010 Carlisle Road 

Dover,PA.17315

Open Tuesday - Sunday 10am - 5pm

717-542-8702

 

All refunds can be shipped to:

The Chippy Barn
2850 Sky Top Trail
Dover, PA 17315

717-542-8702

Email: hello@thechippybarn.com

Mail Correspondence to : The Chippy Barn P.O. Box 335 Dover, PA 17315

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